Click Disconnect on any connected platform to remove those credentials
To delete your entire account, go to Settings > Account
Option 2: Email Request
Send an email to support@harrishq.ai with the subject line "Data Deletion Request" and include:
Your account email address
The website(s) or organisation you want data deleted for
Whether you want a full account deletion or just specific platform data removed
We will process your request within 30 days and confirm deletion by email.
Option 3: Provider-Side Disconnection
You can also revoke HARRIS's access from the provider's own settings — the next time HARRIS attempts to use the token it will be rejected and the connection will be marked disconnected on our side. Provider revoke paths:
Meta (Facebook/Instagram):Facebook > Settings & Privacy > Settings > Apps and Websites > HARRIS > Remove. This triggers our deauthorisation callback, which revokes the stored token immediately and (where you also registered webhook subscriptions) deregisters them.
Google (Gmail / Search Console / Google Ads / YouTube):myaccount.google.com/permissions > find HARRIS > Remove access
Cached verification data (display names, follower counts, plan names)
Any inbound webhook subscriptions registered with the provider on your behalf
When you delete your entire HARRIS account, all of the above is removed for every connected platform, plus your account information, organisation memberships, conversation history, agent traces, and any saved automations.
Campaign data, content, analytics, and cost-tracking rows associated with your account may be retained for up to 12 months for legal, billing, and reporting purposes unless you specifically request their immediate removal. Encrypted backups are purged on the same retention schedule.
Confirmation
After processing a deletion request, you will receive a confirmation email. If you connected via Meta, a confirmation code is also provided to Meta for their records.